SuperSupport | Advanced Server Support [1.18 - 1.21.4]

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# |                                       SuperSupport                                           | #
# |                                Settings for version 1.0.5                                    | #
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# |                 BUG REPORTS: https://github.com/raxpux/SuperSupport/issues                   | #
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prefix : "&6&lSuperSupport &7| " # deactivate with ""

send-accept-ticket-message-to-admin : true
send-active-tickets-reminder-to-admin : true # send a message to all admins about how many tickets are active
admin-active-tickets-reminder-interval : 5 # duration in minutes
ticket-unclaimed-expiration-time : 15 # duration in minutes
ticket-claimed-expiration-time : 6 # duration in minutes (ticket will close automatically after is accepted)
max-tickets : 108

tickets-inventory:
  inventory-name : "Ticket List"

  # Ticket settings
  ticket-in-pending-material : "WRITABLE_BOOK"
  ticket-in-progress-material : "BOOK"
  ticket-name : "&b{ticket-creator}'s ticket"
  ticket-in-pending : "&aIn pending"
  ticket-in-progress : "&9In progress"
  ticket-lore:
    - "&7Created : &e{ticket-create-date}"
    - "&7Expires in : &6{ticket-expire-date}"
    - "&7Status : {ticket-status } "
    - " "
  open-ticket: "&6Open &e&l [LEFT-CLICK ] "
  close-ticket: "&6Close &e&l [RIGHT-CLICK ] "
  assigned-ticket: "&cAssigned to &l {assigned-name } "
  ticket-glow-effect: true

  # Next page settings
  page-material: "PAPER "
  next-page-text: "&6Next Page &e&l [LEFT-CLICK ] "
  previous-page-text: "&6Previous Page &e&l [RIGHT-CLICK ] "
  current-page-text: "&7Current Page : &a{page}"
  total-pages-text : "&7Total Pages: &b{total-pages}"
  page-glow-effect : true

messages:
  ticket-created : "&aYour ticket has been created successfully."
  ticket-closed : "&eYou closed this ticket."
  ticket-closed-by : "&cYour ticket has been closed by &l{assigned-name}&c."
  ticket-accepted : "&eYou accepted a new ticket. Use &6/support chat &eto discuss."
  ticket-assigned : "&cThis ticket is already assigned. You cannot perform actions on this ticket!"
  ticket-not-accepted : "&cYou don't have a accepted ticket."
  ticket-not-assigned : "&cYour ticket has not been assigned to any admin yet."
  ticket-not-active : "&cYou are not in an active ticket."
  ticket-accepted-by-admin : "&eYour ticket has been accepted. Use &6/support chat &eto discuss."
  ticket-deleted-by-admin : "&cThis ticket was deleted by an admin."
  ticket-not-found : "&cTicket not found."
  ticket-expired : "&cLeft time has expired. The ticket has been closed!"
  max-tickets-reached : "&cNo new tickets can be created. Wait a moment!"
  active-tickets-reminder : "&eThere are &6&l{active-tickets} &eactive tickets waiting to be assigned."
  accept-ticket : "&e&l{ticket-creator} &eopened a new ticket. &c[Click to accept this ticket!]" # assigned to 'send-active-tickets-reminder-to-admin' option
  invalid-ticket-id : "&cInvalid ticket ID."
  invalid-ticket-id-usage : "&cUsage: /support accept <ticket-id>"
  creator-ticket-assigned : "&eYou already have a ticket. Wait for an admin to accept."
  creator-not-online : "&cThe ticket creator is not online."
  no-active-tickets : "&cThere are no active tickets."
  chat-enabled : "&cChat has been enabled by &l{player}&c. Now you can write."
  chat-disabled : "&cChat has been disabled by &l{player}&c. You are muted."
  chat-cleared : "&cChat has been cleared by &l{player}&c."
  chat-is-disabled : "&c&lChat is disabled. You are muted!"
  chat-is-disabled-on-join : "&c&lChat is disabled. You can't talk right now!"
  admin-cleared-chat : "&cChat has been cleared by &l{player}&c."
  admin-cannot-use : "&cAdmins cannot make this action."
  admins-offline : "&cThere are no admins online."
  admin-ticket-assigned : "&cYou have already a ticket assigned."
  no-permission : "&cYou are not allowed to use that command."
  cooldown : "&cYou can use this command again in {cooldown-time}."
  player-offline : "&cThis player is offline."
  player-exist : "&cPlease specify a player."
  plugin-reloaded : "&bPlugin has been reloaded."

support-chat:
  usage : "&eUsage: /support chat <message>"
  supporter-template : "&c&lSUPPORTER &c{player} &4> &c{message}"
  creator-template : "&3&lCREATOR &3{player} &9> &3{message}"
  player-left-chat : "&c&l{player} &chas left the chat."

stats :
 - "&9{target-stats}'s stats:"
  - "&8- &6accepted tickets : &e{accepted-tickets-stats}&6, created tickets : &e{created-tickets-stats}&6, events started : &e{events-started-stats}"

announcement:
  usage : "&cUsage: /announcement <message>"

  # Chat settings
  chat-message-enabled : true # message will appear in chat for all online players
  chat-template : "&c&l(( &9Admin &6&l{player} &8> &e{message} &c&l))" # how message look

  # Action bar settings:
  action-bar-enabled : true # message will appear in action bar for all online players
  action-bar-sound-enabled : false
  action-bar-template : "&c[ &9Admin &6{player} &8> &e{message} &c]" # how message look

  # Bossbar settings:
  bossbar-enabled : true # a bossbar with the message will spawn for all online players
  bossbar-sound-enabled : true
  bossbar-duration : 6 # duration in seconds
  bossbar-template : "&9Admin &6&l{player} &8> &e{message}" # how message look
  bossbar-color : "BLUE" # options: BLUE, RED, GREEN, YELLOW, PURPLE, WHITE, PINK

event:
  usage : "&cUsage: /startevent <type>"
  announce-on-join : true
  announce-message : "&eHere is an active event. Use &6/event &eto teleport."
  active : "&eEvent is already active. Use &6/event &eto teleport."
  inactive : "&cThere is no active event."
  teleported : "&eYou have been teleported to the event."
  started : "&7----------- &6&lEVENT STARTED &7-----------\n&eAn &6&l{event-type} &eevent type was started by &6&l{player}&e.\nUse &6&l/event &eto teleport!\n&7--------------------------------------"
  stopped : "&7----------- &6&lEVENT ENDED &7-----------\n&eThe current event has ended.\n&eThank you to those who participated!\n&7--------------------------------------"
  create-cooldown : 5 # duration in minutes (how many minutes must pass to use /startevent again)
  teleport-cooldown : 1 # duration in minutes (how many minutes must pass to use /event again)

  # Hologram settings
  material : "DIAMOND"
  line-1 : "&6&lEVENT &6{event-type}"
  line-2 : "&eSponsored by &l{player}"
  line-3 : "&6Have fun!"
  #line-4: add how many lines you want

blocked-commands:
  colon-allowed : true # allow to use : in command (eg: /minecraft:help)

  # Disable listed commands
  enabled : true
  commands : # you can allow using a command with supersupport.usecmd.<command>
    bukkit:plugins : "&cYou are not allowed to use that command."
    bukkit:pl : "&cYou are not allowed to use that command."
    plugins : "&cYou are not allowed to use that command."
    pl : "&cYou are not allowed to use that command."
    version : "&cYou are not allowed to use that command."
  # eg cmd: "&aThis command can be used at another time!"

commands-settings:
  color : "&9"
  header : "&6Commands to use:"

  # Messages when commands are displayed
  create : "&eCreate a new ticket."
  accept : "&eAccept a new ticket."
  close : "&eClose a opened ticket."
  chat : "&eTalk in the ticket chat."
  list : "&eSee all active tickets."
  stats : "&eSee a target stats."
  anno : "&eSend a announcement."
  clearchat : "&eClear all players chat."
  blockchat : "&eEnable or disable players chat."
  startevent : "&eStart an event."
  stopevent : "&eStop current event."
  event : "&eTeleport to an active event."
  reload : "&eReload the plugin."

time-message:
  just-now : "just now"
  one-min-ago : "1 min ago"
  mins-ago : "{mins} mins ago"
  one-hour-ago : "1 hour ago"
  hours-ago : "{hours} hours ago"
  one-day-ago : "1 day ago"
  days-ago : "{days} days ago"
  one-month-ago : "1 month ago"
  months-ago : "{months} months ago"
  one-year-ago : "1 year ago"
  years-ago : "{years} years ago"
  #
  soon : "{seconds} seconds"
  one-min : "1 minute"
  mins : "{mins} minutes"
  one-hour : "1 hour"
  hours : "{hours} hours"
  one-day : "1 day"
  days : "{days} days"
  one-month : "1 month"
  months : "{months} months"
  one-year : "1 year"
  years : "{years} years"