OGTickets — The Ultimate In-Game Support Experience

OGTickets is a lightweight and fully customizable support ticket plugin designed for modern Minecraft servers. It allows players to create support tickets directly in-game while giving staff members powerful tools to view, respond to, close, delete, and manage tickets with a simple command-based system.

Features

• Support Ticket System – Create and manage player support tickets directly in-game.
• Easy Ticket Creation – Players can quickly submit problems and requests.
• Unique Ticket IDs – Every ticket receives its own unique identification number.
• Ticket Status System – Track tickets using Open, Responded, and Closed statuses.
• Staff Management – Give staff complete control over player support requests.
• Ticket Responses – Staff can respond directly to player tickets.
• Ticket Closing – Close resolved support requests easily.
• Ticket Deletion – Remove unwanted or completed tickets.
• Ticket Listing – Staff can view and manage available tickets.
• Player Ticket Limits – Configure the maximum number of active tickets per player.
• Response Notifications – Notify players when staff respond to their tickets.
• Response Logging – Keep track of staff responses and ticket activity.
• Permission System – Separate permissions for players and individual staff actions.
• YAML Storage – Lightweight file-based ticket storage.
• MySQL Support – Use MySQL for larger server environments.
• Connection Pooling – Efficient MySQL database connections.
• Custom Messages – Fully configurable plugin messages and notifications.
• Custom Status Colors – Configure colors for different ticket statuses.
• Hex Color Support – Create modern and customized message designs.
• Tab Completion – Easy command navigation and completion.
• Auto Management – Configurable ticket management and storage behavior.
• Lightweight & Efficient – Designed for reliable performance with minimal overhead.

Commands

/ticket create — Create a support ticket
/ticket view — View your ticket
/ticket admin view — View any ticket
/ticket admin respond — Respond to a ticket
/ticket admin close — Close a ticket
/ticket admin delete — Delete a ticket
/ticket admin list — List all tickets

Permissions

• ogtickets.create — Create support tickets
• ogtickets.view — View your own tickets
• ogtickets.admin.view — View any ticket
• ogtickets.admin.respond — Respond to tickets
• ogtickets.admin.close — Close tickets
• ogtickets.admin.delete — Delete tickets
• ogtickets.admin.list — List all tickets
  

Compatibility

• Minecraft 1.21+
• Bukkit / Spigot / Paper
• YAML Storage
• MySQL Storage
  

Author & Support

• Author: ICONIC PLAYZ
• Discord: iconicog.exe