Updated 27 October 2026
Write to support@mcmodshub.com and a person will answer. Tell us what device you are on and what you were doing — that is usually enough to sort it out.
Tap Download on an add-on (or Download after a short ad, where it is offered). When the file is in, iOS opens its share sheet: pick Minecraft and the game imports the file. Then turn the pack on in the world's settings — the full walk-through, with what to tap inside the game, is in Minecraft Bedrock add-ons on iPhone and iPad. Gloamer downloads the file and hands it over; the import itself is done by the game.
Nothing is lost. The file is already on your device — find it in Mine and hand it over again.
Importing a pack and switching it on are two separate steps, and the second one happens in the game. See Add-on installed but nothing shows up; if the pack worked before a game update, Add-on stopped working after an update.
The authors'. Gloamer lists only work whose authors allowed it to be shared, names the author on every item and links to the original page. We did not make most of these add-ons and cannot fix one that misbehaves in the game — the author's page is the right place for that.
Open the item and use Report: someone else's work, rude or unsafe, does not work, or something else. We read every report. To stop seeing one author's work altogether, use Hide this author.
Write to us directly — the Copyright & Takedown page says what to include and how quickly we act.
In Mine. They are stored on your device, inside the app's own storage, and are included in your device backup. They are never uploaded to us. If you delete the app, its files go with it.
Browsing the Tape and downloading need a connection.
There is no account and no sign-in. Downloading from the catalogue is free.
There are optional purchases, made through Apple: you can remove advertising for 24 hours, 7 days, 30 days or for good, and there is one optional tip. There are no subscriptions, nothing renews by itself, and there is no in-app currency. To move a purchase to another device signed in to the same Apple Account, use Restore purchases in the app; refunds are requested from Apple at reportaproblem.apple.com. The app can show advertising; whether it does is set remotely, and the Privacy Policy describes exactly what happens when it is on. Purchases that remove advertising are offered wherever it is shown.
What leaves the device and what does not is listed in full on the Privacy Policy page.
Mail support@mcmodshub.com with: the device (for example iPhone 13), the iOS version, what you tapped, and what happened instead. A screenshot helps more than anything else.